If your first HealthRX.com Daily order isn't for you, we'll refund it in full. These terms explain what the 30-Day Money-Back Guarantee covers and how to use it.
What it covers
Your first HealthRX.com Daily order: the supplements and foods sold on healthrx.com/supplements and on HealthRX.com Daily pages. It covers that whole order, whether it was a one-time purchase, a Subscribe & Save order or a bundle. Each customer can use the guarantee once.
How to ask
Within 30 days of the delivery date in your tracking email, call 510-991-8265 or email support@healthrx.com with your order number or the email address you ordered with. You don't need to send anything back, and opened products are covered.
What you get back
Everything you paid for that first order, including any shipping and tax you paid, refunded to your original payment method. We confirm by email when the refund is issued. Your bank may take 5 to 10 business days to show it.
Subscribe & Save
If your first order was a Subscribe & Save order, the guarantee covers that first delivery. Renewals are not covered. When you ask for a refund under the guarantee, we also cancel the subscription unless you tell us you want to keep it. Cancel online anytime, or call or email us to skip or change a delivery.
What it doesn't cover
- Subscribe & Save renewals, and any HealthRX.com Daily order after your first.
- Prescription medications and anything prescribed through a HealthRX.com provider visit.
- HealthRX.com Daily products bought from another seller.
- Repeat requests from the same person, household, address or payment method.
Every other order
Unopened items can be returned within 30 days. See the Returns & Refund Policy, which also covers lost packages.
Contact
- Phone: 510-991-8265
- Email: support@healthrx.com